Edit or remove an entry

Updated 1 min read

In short: violation log entries are shared with the property team, and every change is logged. Entries are deleted automatically after 12 months.

Correct an entry

[whether partners can edit or remove an entry, and how, to confirm]

If an entry is wrong and you can’t change it, contact support with the plate, the property and the time of the entry, and tell the property team.

Good to know

  • The property team sees the same log as you.
  • Every lookup and change is recorded with who made it and when.
  • Plate lookups and violation log entries are kept for 12 months, then deleted on a schedule set out in the privacy notice.

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