Guest parking

Visiting someone? Park in a minute.

Enter your plate on your phone and you’re parked. Your host’s free hours come first, and you see the total before you pay. No account, no app, nothing to print.

Scan the QR signIt’s at the garage or lot entrance.
Or open your host’s linkThe resident you’re visiting can text or email it to you.

Guest parking help

Scan or open the link
Enter your plate
Choose your hours
Park

Camera9:41 PM

Point your camera at the sign

Guest parkingTest Property

Open guest parkingTest Property, Austin

What it costs

Free hours first. Then the property’s rate.

Your host’s unit has free guest hours each month. Your visit uses those first. Extra hours are charged at the hourly rate the property sets, and you see the total before you pay.

Pay by card, only for hours past the free ones
The total is shown before you pay
Prices exclude sales tax, added at checkout

Estimate your visit

Example

How long you’re staying4 hours

Free hours from your hostAsk your host how many they have left

Free from your hostPaid at $2.50 an hour

Who pays for extra hours

2 free hours from your host$0.00
2 extra hours × $2.50$5.00
You pay$5.00
Your host pays$0.00

$2.50 an hour is an example. The property sets the rate, the free hours and whether a host can split the cost. Sales tax is added at checkout.

During your visit

Know the rules. Add time when you need it.

See the rules first

Each property sets its own rules, like where to park and how many nights in a row. You see them before you pay.

Test PropertyTest data

Before you parkTest Property’s guest rules

Where to parkVisitor spaces marked V, levels 1 and 2

OvernightAllowed, up to 2 nights in a row

Longest visit24 hours, then a new pass

Not allowedResident reserved spaces and fire lanes

I’ve read the property’s rules

Continue to payment

Need more time?

Open the same link before your time ends and add hours, within the property’s limits for a visit.

Test PropertyTest data

Add timeBefore your time ends

TST-4821Parked

Ends at 11:00 PM · 20 minutes left

+1 h+2 h+3 h

New end time12:00 AM

1 extra hour × $2.50$2.50

Total$2.50 + tax

Add 1 hour

Within the property’s limits for a visit.

Your information

Who sees your plate.

Your plate is shared only so parking can be checked. The enforcement partner sees whether your pass is valid, not who you’re visiting.

Read the privacy notice

What your host, the property and its enforcement partner can see
Information	Your host	The property	Enforcement partner
License plate	Yes	Yes	Yes
Whether your pass is valid	Yes	Yes	Yes
Who you’re visiting	Yes	Yes	No

If something goes wrong.

Towing decisions belong to the property and its licensed towing partner. Laneo provides the parking software, so we can’t release vehicles or cancel a tow. Here’s who can help.

Call the property office firstThey work with the towing company and decide what happens next.
Check your passOpen your link to see your plate and when your time ends.
Contact Laneo support for app or payment problemsIf your pass or payment looks wrong, we’ll help you sort it out.

Guest questions

Do I need an account?

No. You only need your plate number and a phone.

How do I pay?

By card at checkout, and only if your stay goes past your host’s free hours.

Can I stay longer?

Yes. Open the same link before your time ends and add hours. Extra hours are charged at the property’s rate.

Can my host pay for me?

If the property allows it, your host can cover extra hours or split them with you.

The link says it isn’t active. What now?

Ask the resident you’re visiting for a new link, or scan the QR sign at the entrance.

For property teams

Run a property? This is what your guests see.

You set the free hours per unit, the hourly rate and the rules. Guests park without an account, and every visit shows up for your team and your enforcement partner.

Book a demo Laneo for multifamily

Your rules, shown up frontFree hours per unit, hourly rate, overnight limits and where to park.
Guest revenue from your spacesGuests pay for extra hours by card. You see every visit in one place.
Plates your partner can checkValid guest passes appear when your partner looks up a plate.