Your plate is your permit.
Your community uses Laneo for parking. Register your vehicle once from your phone and your license plate becomes your parking permit. Nothing to print, nothing on your mirror.
New here? Use the invite link your property emailed you. Can’t find it? Ask your property office to send it again.
- Open your inviteYour property emails you a link. Open it on your phone.
- Add your vehicleEnter your plate and state. It takes about two minutes.
- You’re setYour permit is active. Nothing to print or hang on your mirror.
Everything you’ll do, in a few taps.
$2 or lessper vehicle, per monthTwo months freewhen you pay for the year
- Your property sets the exact price, up to $2
- Billing starts at move-in or lease renewal, whichever comes first
- Yearly plan when 12 or more months remain on your lease
- Plate swaps at no charge
- Prorated refund when you move out
- No card fees. Prices exclude sales tax
How free guest hours work.
Your unit gets free guest hours each month, set by your property. A visit uses them first. Any extra hours are paid by your guest, at the rate your property sets.
More about guest parkingWho sees your plate, and why.
Your property runs parking for the community, so it sees what it needs to manage permits. Its enforcement partner only checks whether a plate in the lot has a valid permit.
Read the privacy notice| Information | You | Your property | Enforcement partner |
|---|---|---|---|
| License plate | Yes | Yes | Yes |
| Permit status | Yes | Yes | Yes |
| Unit number | Yes | Yes | No |
| Name and email | Yes | Yes | No |
| Guest visits | Yes | Yes | No |
Keep it on your home screen.
Laneo runs in your phone’s browser, so there’s nothing to download. Add it to your home screen and it opens like any other app.
On iPhone
- Open your Laneo link in Safari.
- Tap the Share button.
- Tap Add to Home Screen.
On Android
- Open your Laneo link in Chrome.
- Tap the menu with three dots.
- Tap Add to Home screen or Install app.
If your car is towed.
Towing decisions belong to your property and its licensed towing partner. Laneo provides the parking software, so we can’t release vehicles or cancel a tow. Here’s who can help.
- Call your property office firstThey work with the towing company and decide what happens next.
- Check your permit in the appMake sure your plate shows an active permit and is spelled right.
- Contact Laneo support for app problemsIf your plate or permit looks wrong in the app, we’ll help you fix it.
Resident questions
Do I need to download an app?
No. Laneo works in your phone’s browser. You can add it to your home screen so it opens like an app.
How many vehicles can I register?
Your property sets how many vehicles each unit can register. You’ll see your open slots in the app.
What if I typed my plate wrong?
Fix it with a free plate swap in the app, or ask your property office. Patrol partners also see a warning when a plate looks almost the same as a registered one.
Can I register a rental or a temporary car?
Yes. Swap your plate in the app while you have the rental, then swap back. Swaps are free, though your property may limit how many you make each month.
My property doesn’t use Laneo. Can I sign up?
Laneo is set up by your property, so there’s no sign-up for residents. If you’d like your community to use it, let your property office know.
Need help?
Most answers are already in the help center. Our support team answers in English and Spanish.
Manage a property? See Laneo for multifamily