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Changelog

What’s new in Laneo.

New features, improvements and fixes for residents, guests, property teams and enforcement partners, newest first.

, link to this release

Extra guest hours for residents

Residents can buy extra guest hours for their visitors, and properties can add sales tax at checkout.

  • NewExtra guest hours. Buy more hours for your guests at a lower rate than walk-up, with unused hours refunded.For residents
  • NewSales tax at checkout. Optional, turned on per property where it applies.For property teams
  • ImprovedMove-out check. A roster import that would move out more than 10% of residents asks you to confirm first.For property teams
  • ImprovedHang tags and emails. Printed hang tags and every email now carry the Laneo name and logo.For property teams
, link to this release

Resident app and roster imports

Residents manage their own vehicles from an app on their phone, and property teams bring residents, vehicles and active permits over from their old platform.

  • NewResident invites. An invite email in English or Spanish, and sign-in with a link instead of a password.For residents
  • NewVehicles and permits. Add and change the vehicles on your permits from your phone, and add Laneo to your home screen.For residents
  • NewFree plate swaps. Move a permit to a new plate at no charge, up to a monthly limit.For residents
  • NewPermit slots. Set how many permits each unit can hold, with one active plate per slot.For property teams
  • NewImport from your old platform. Residents, vehicles and active permits from a CSV file, with columns matched at upload and a list of rows to fix.For property teams
  • NewWeekly roster import. Move-ins, move-outs and renewals from your property management system’s export. Renewals extend permits.For property teams
  • NewExports. Download the roster and the permit register. Lookups and replacements record a reason.For property teams
  • NewRefunds and payouts. Refund a guest payment in full or in part, and get the property’s share of guest revenue paid out through Stripe.For property teams
  • NewClose-match flags. Patrol sees a warning when a plate isn’t registered but a look-alike is, such as I and 1 or O and 0.For enforcement partners
  • NewEnglish and Spanish. Guest and resident pages in both languages.For guests
  • NewApple Pay and Google Pay. Pay for a visit with a card or a phone wallet.For guests
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Now called Laneo

The product has a new name, from the app to the emails.

  • ImprovedNew name. Everything now says Laneo.For property teams
  • NewSet-password links. New staff get a single-use email link to set their password.For property teams
, link to this release

Overview and permit billing

Property teams get an overview of permits, guest visits and revenue, and a billing report for per-unit or per-vehicle invoicing.

  • NewOverview. Permits, guest visits and revenue for a property at a glance.For property teams
  • NewPermit billing report. Counts for per-unit or per-vehicle invoicing, with staff vehicles kept separate.For property teams
, link to this release

Permit numbers for patrol

Patrol sees the permit number and dates on every result, and guests agree to the parking terms before they see a price.

  • ImprovedPatrol results. The permit number and dates show on every lookup, never the resident’s name or unit.For enforcement partners
  • ImprovedParking terms. Guests agree to the property’s terms before pricing.For guests
  • NewGuest sessions. A list of every guest visit, with its details.For property teams
  • FixedFree visits. A visit covered by free hours starts at $0 without asking for a card.For guests
  • FixedPayment status. The page kept waiting on some payments that had already gone through.For guests
, link to this release

Resident permits and guest parking

The first version of Laneo: plate permits for residents, paid guest parking from a QR sign, and plate lookup for patrol and towing partners.

  • NewPlate permits. The plate is the permit, with color-coded permit types and printable hang tags.For residents
  • NewGuest checkout. Scan the QR sign, choose the unit, enter a plate, choose hours and pay. No account needed.For guests
  • NewFree hours and guest rates. A free guest-hour allowance, walk-up and overage rates and a daily cap, set per property.For property teams
  • NewAudit trail. Every permit change, lookup and payment is recorded with who and when.For property teams
  • NewMove-outs. Permits end on the move-out date.For property teams
  • NewPlate lookup. Patrol sees whether a plate is valid and why. Towing partners see valid or not.For enforcement partners

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