Update your card

In short: change your card in the app’s billing settings. If a payment was declined, we try again as soon as you update your card.

Steps

1. Log in and open Billing [where card settings sit in the app to confirm]
2. Enter your new card Card details go to Stripe, our payment provider.
3. Save Your permits are charged to the new card from now on.

After a declined payment

If we couldn’t take a payment, we email you with an Update my card button. Use it, or update your card in the app. We try the payment again when you update your card. See a payment didn’t go through.

Your card details

Laneo never sees or stores full card numbers. We keep the last four digits and the payment status, which is what you see on your receipts.